Eastern Health - Careers

Job Details * This vacancy is now closed *

Job Title:

Digital Communications Manager

Posted Date:

11/20/2023

Closing Date:

11/27/2023

Functional Discipline:

Communications

Education Level:

None specified

Job Description

Location: Multi-Site: Primary Site O'Leary Ave., St. John's Digital COMMUNICATIONS MANAGER (DIGITAL) (UNDER CLASSIFICATION REVIEW) Corporate Communications Permanent, Full Time 09980POS

Hours	70 bi-weekly (8 hour days)
Salary	HL19, ($64,737 to $84,156 per annum)
Competition Number	2023007068
Posted Date	20 November 2023
Closing Date	27 November 2023

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The Digital Communications Manager provides strategic communications advice in support of the organization's vision and has experience advising senior leaders; managing complex communications issues; and leading projects and large-scale public and corporate events. The incumbent initiates, develops, researches, executes, manages and evaluates communications plans and strategies for a range of projects, issues, events and other initiatives.

The Digital Communications Manager has day-to-day responsibility for assessing, initiating, planning, developing and maintaining a suite of digital communications channels and tools that assist the organization in effectively communicating key measures to its many internal and external stakeholders. The manager is an expert writer who has the ability to grasp complex medical and technical information and communicate it in an easy-to-understand manner. The role requires the ability to write compelling materials for print and electronic media, including speeches and other communications materials, as well as the technical aptitude to manage social media platforms, apps, information screens, the Intranet and NL Health Services corporate website, to understand user experience and visual communication principles and to liaise with technical staff. The manager works with confidential information and balances competing priorities and timelines in a fast-paced environment. The incumbent participates on several committees; liaises with partners on joint communications initiatives; and seeks opportunities to proactively promote the organization's positive stories.

This manager reports to the executive lead for communications and works closely with other members of the communications department within a small team environment. The manager must have the ability to lead work independently, multi-task, work efficiently in a fast-paced environment, and adapt to changing needs. The manager acts with integrity, possesses good judgement and exemplifies NL Health Services corporate values. The manager should have the ability to work outside of regular working hours and to travel to other sites, as required.

Job Qualifications
Education
Successful completion of a Bachelor's Degree in communications, public relations or journalism is required.

Experience
A minimum of five years of progressively responsible experience in the communications or public relations field is required.
Experience managing a wide range of digital communications platforms, including WordPress and other content management systems, social media sites such as Facebook, Twitter and YouTube is required.
Familiarity with Google Analytics and Adobe Creative Suite is preferred.
Experience working in communications with internal and external stakeholders is required.
Experience working in a leadership role is an asset.
Considerable project management experience is preferred.

Competencies (Knowledge, Skills & Abilities)
Knowledge and understanding of corporate communications and the health-care system is required.
Demonstrated strong analytical and strategic thinking skills.
Demonstrated superior writing and interpersonal communication skills.
Ability to lead work independently, multi-task in a fast-paced environment, and meet tight deadlines while adapting to changing needs.
Ability to establish positive and productive working relationships with diverse groups of internal and external stakeholders.
Demonstrate strong writing skills and ability to produce a wide range of communications materials.
Ability to write for, and produce videos, would be considered an asset.
Ability to gather, analyze and report metrics and usage data would be considered an asset.

Other
A satisfactory record of work performance and attendance is required.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693

Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

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